This Privacy Policy outlines how Bright Ops ("we," "our," or "us"), operating at brightops.io, collects, uses, stores, and protects your information when you use our AI Voice and Conversation agents for GoHighLevel. We are committed to safeguarding your privacy.

We collect essential information to provide our services, including business details, GoHighLevel API keys, and anonymized usage data related to your AI agent interactions. This data helps us optimize performance and deliver tailored experiences.

The data we collect is primarily used to operate, maintain, and enhance our AI Voice and Conversation agent services. This includes powering your agents, analyzing performance, and improving the intelligence and responsiveness of our AI solutions.

Bright Ops employs industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers, and we regularly review our security protocols to ensure ongoing protection.

To deliver our service, we integrate with third-party platforms such as GoHighLevel and various AI providers. Please note that these services have their own privacy policies governing their handling of your data.

Under regulations like GDPR and CCPA, you have rights regarding your personal data. These include the right to access, correct, delete, or restrict the processing of your information. Please contact us to exercise these rights.

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at [email protected]. We are here to assist you.